Follow these simple steps.
Enter your tyrewidth, profile and wheel size in this block >>>>>
Click Search tyres
Compare brands and prices
Select your quantity
Click check-out
Fill in the order form
Select payment method
Confirm order, recieve confirmation email
We will call you to arange time of fitment
What You Need Before You Start - Tyre Size and Locking Wheel Nuts
The Tyre SizeBefore you can order replacement tyres, you need to establish the size of your vehicle's tyres. Some vehicles have a different tyre size on the front wheels to the tyre size on the back wheels, so it is always a good idea to physically check both the front and back wheel tyre sizes. Without any doubt, there is no guaranteed way of knowing what size tyres are on your vehicle without physically looking at the tyres itself. Looking in your handbook or on certain websites that claim to be able to tell you your tyre size is not an accurate way of finding your tyre size.
If you guess your tyre size or take the information from a handbook, website or identical car and Tyre Traders arrive with the wrong tyres as a result, then a call out charge of R150.00 per 50Km may be applicable to cover our time and costs.
If you are unsure as to how to check or establish the size of your tyres, refer to the FAQ Page / I can't find my tyres on the Website.
Locking Wheel Nuts
Many of today's vehicles, especially those with alloy wheels, are fitted with security bolts on the wheels, often referred to as locking wheel nuts/bolts. The function of this device is to prevent a vehicle's wheels from being stolen. As a result, without the adapter, we can not remove your wheels to replace your tyres. It is easy to tell if your vehicle have security bolts fitted as one of the wheel nuts or studs will be different from the rest. Please ensure that the security bolt adapter (the bit used to remove the security bolts) is available when we arrive to fit you tyres. This adapter is often located in the glove box or boot of your vehicle.
If the Tyre Traders mobile fitment unit arrives to fit your tyres and are unable to do so because of a missing security bolt adapter then a call out charge of R150.00 per 50Km may be applicable to cover our time and costs.
The Quotation Process
You can obtain a quotation for your replacemnt tyres online through our Order Page or you can call the Tyre Traders team directly on 0861 TYRETRADERS (0861-897327) if you prefer to speak to someone or need some expert advise. All quotations from Tyre Traders are fully inclusive of a New Tyre, Electronic Wheel Balancing, Old Tyre Casing Disposal, VAT @ 14% and Mobile Tyre Fitting at a location of your choice - Home or Work.
Please be aware that our prices are automatically updated and may change without notice.
If you are satisfied with the price you can then book your tyre replacement up to 30 days in advance. If you wish to make a booking more than 30 days in advance from the order date, then please call Tyre Traders on 0861 - TYRETRADERS ( 0861-897387)
Note: We have a minimum job value of 2 tyres or R350-00 If your order is less than our minimum order value a surcharge of R150 will be payable in addition to the order value.
Example:
Your order: R210.00
Minimum order: R350.00
Surcharge: R140.00
Total cost: R350.00
The Booking Process
Once you have received a quotation from Tyre Traders and are happy to proceed, you need to book your tyre requirements with us. Bookings can be made online at www.tyretraders.co.za or via email to info@tyretraders.co.za. No telephonic orders / bookings will be accepted. When you book / order online you will receive an email confirming receipt of your booking / order. A second email will follow that will confirm your booking. If we have any problems then one of our team will contact you discuss these issues with you. Bookings made outside of our normal business / operating hours will be processed at the start of the next working day.
The Payment Process
Tyre Traders accept payment on the website, by electronic fund transfer or at the time of fitting by Debit card or Credit card. All Tyre Traders mobile fitment units are equipped with a card machine. Cards that carry the following logos are accepted:
Note: We do not accept Diners Club or Cheques of any description. Payment may not be made by cash.
All online card payments made to Tyre Traders are retrieved via a high security server. The latest encryption methods are used to ensure that your credit card number is kept perfectly safe. Tyre Traders use a secure server provided by Nebank, and we also boast a state of the art SSL certificate by "GoDaddy". This certificate can be inspected at the bottom of each page of this website.
If Your Circumstances Change Once You Have Booked
Tyre Traders understand that circumstances do change and even the best planning does not cater for all eventualities. If for whatever reason the date or time you have booked becomes a problem then all we ask is that you let us know as soon as possible. This will allow us to assign your booking to another customer in the case that we have to reschedule you for another day. The best way to do this is by phone during normal business / operating hours or through the Contact Us page after business / operating hours. Our emails are often monitored during closed hours so an email at 20:00 is better than a call at 08:00 the following morning
What Happens On The Day Of Fitting
On the day of fitment you will receive a call from your appointed tyre technician advising you of an expected time of arrival. This will usually happen by around 10:30am. If requested it at the time of booking you will also get a call from the technician when he is en route to you or at a company reception etc.
If you have booked a specific afternoon or timed appointment it may not always be possible to advise an expected time of arrival by 10:30. In these cases the technician will call when he knows an accurate time of arrival or when he is en route to you.
When We Arrive To Carry Out The Tyre Replacement
Our state of the art Mobile Tyre Fitment Vehicles provide all the power, air, jacks and any other equipment needed to replace your tyres safely and quickly. The technician will advise you on arrival if you need to move the vehicle to a safer location if it is parked on a steep hill or main road etc. You are more than welcome to observe the technician as your tyres are replaced, ask any questions that you may have or you can simply carry on with what you were doing and the technician will inform you when the work is completed. Once complete the tyre technician will ask you to sign the paperwork and process any payments necessary.
Once We Leave
Once you have had your tyres replaced and we have departed it does not end there. Your new tyres are covered by a 12 month manufacturers defect guarantee. This guarantee does not cover punctures, accidental damage or any other damage that is not a defect in the tyres construction. The best thing to do if you have any problems at all with your replaced tyres or any of the work Tyre Traders have carried out, is for you to Contact Us to discuss your issues.
